7 On Your Side: Auto part shortage leaves NYC teacher stranded after car breaks down

NEW YORK Town (WABC) — A New York Town trainer uncovered a hard lesson in provide chain irritation just after her car broke down previous winter. Now, she’s been waiting practically 5 months for the resolve.

The trouble is that the replacement element has not been out there, but if anybody can get this challenging-functioning general public college teacher rolling yet again, it truly is 7 On Your Side’s Nina Pineda.

It was past February when Valerie Mendoza’s child, her 2015 Ford Aim, began possessing challenges — so she drove it to her dealership for assistance.

“On the way there, the auto broke down,” she stated.

The computer module that controls the transmission was toast, but the good news was that the services manager claimed he ordered the aspect to arrive in just a “handful of times,” and it was lined underneath her warranty.

But months went by, and Mendoza got frustrations in its place of a correct.

“Just after that, I didn’t hear everything from them,” she claimed. “In many cases when I would check out to call, they’d overlook my cellular phone phone calls.”

Mendoza, a 7th quality public university instructor, experienced a great deal on her plate. Apart from doing the job whole time, she headed up the drama club and was finishing up her 2nd Masters degree. She needed wheels to get from her Westchester house to college in the town.

She mentioned the dealership failed to have loaner vehicles, and the guardian company, Ford, would only offer reimbursement for a rental.

“So in essence, I would have to shell out out of pocket $35 a working day to hire this car, and then they would reimburse me,” she claimed. “Which I couldn’t do with having to pay my motor vehicle payment and also striving to save up to spend the car or truck off.”

She claimed she was forced to Uber it, spending for hundreds in rides.

“I have had to relocate to be closer to my position, for the reason that I didn’t have a car,” she explained. “So it’s just been extremely stress filled in every single way, financially, almost everything else.”

The difficulty is is that there are no additional loaners, since loaners are utilized cars and there is a scarcity of stock. In addition, most corporations no extended have accounts with rental organizations.

But immediately after we obtained in touch with the dealership, they agreed to buy Mendoza’s car back again.

They could not say when the module would be in, so they lower her two checks: Just one for the Ford and the other to go over her Uber rides.

“I could not have finished it without having you guys, honestly,” she stated. “I would nevertheless be waiting around for my motor vehicle. So I definitely value it.”

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