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Shake, rattle and roll
Build quality has been an issue with Teslas since our first long-term test of a 2013 Tesla Model S. In our Model Y, we’ve had a sun visor pop out of place, loose trim on the interior b-pillar and seat belt adjuster, plus a foglight that became loose and sunk into the front bumper.
The cabin booms when you go over a bump and it rattles as though it had been assembled with a glue stick. We were able to identify one of the causes of the rattles. The driver’s side front window regulator needed to be replaced, as it was rattling the door when the window was down. We have a Ford Mustang Mach-E in our fleet and it sounds like an anechoic chamber compared to the Model Y.
Finally, this 2020 Model Y has been issued 13 recalls by the National Highway Safety Transportation Administration, though not all of them applied to our specific vehicle. For some perspective, the 2021 Mach-E — also a first-year new model — has five open recalls and the hybrid 2020 Lexus NX 300h has zero recalls. Last but not least, Consumer Reports gave the 2020 Model Y one of their lowest reliability scores.
Edmunds says
The 2020 Tesla Model Y is at its best when you’re accelerating quickly on a smooth surface, but if you live in a city with roads in disrepair, the firmness of its ride will be an issue. Its build quality also hasn’t been the best.
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